IT Helpdesk Support
- Department
- Business Systems and IT
- Location
- Melbourne
The IT Helpdesk & Support position provides frontline technical assistance to employees, resolving Level 1 and 2 IT issues to keep teams productive and secure. Responsibilities include maintaining IT systems, automating routine service requests, and leveraging AI tools to improve support workflows. The role collaborates with other IT team members to drive operational improvements and enhance user experience.
More at Mable
Mable
Sydney
Business and Process Analyst
Project Management
As a Business and Process Analyst located in Sydney, you will lead requirements gathering and support delivery planning for initiatives aimed at improving aged care services. This role involves analyzing business processes, working with stakeholders to prioritize improvements, and helping to implement changes that empower older Australians to live independently.
- Healthtech
Mable
Sydney
Customer Support Specialist
Customer Support
The Customer Support Specialist role in Sydney serves as a key contact for users of the Mable platform, assisting a diverse client base including people with disabilities and older Australians. The specialist handles inquiries, solves problems, and enhances the customer journey by creating smooth and supportive interactions. The position works closely with various stakeholders to maintain high engagement and customer satisfaction.
- Healthtech
Mable
Sydney
Customer Support Specialist
Customer Support
Based in Sydney, the Customer Support Specialist will support older individuals in managing their aged care services. Collaborating with clinical and customer support teams, they will guide customers through their care plans, ensuring a personable and high-quality experience. The role requires flexibility to work scheduled shifts within extended weekday hours to maintain service continuity.
- Healthtech
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