Customer Support Specialist
- Department
- Customer Support
- Location
- Adelaide
The Customer Support Specialist roles in Adelaide and Sydney involve engaging with customers to provide assistance, answer questions, and troubleshoot problems. These specialists act as a liaison between clients and the company, facilitating smooth communication and service delivery.
More at Splose
Splose
Adelaide
Account Executive
Sales
The Account Executive position in Adelaide is focused on engaging with customers to drive sales and expand client relationships. Responsibilities include identifying new business opportunities and delivering products or services that address client needs.
- Healthtech
Splose
Adelaide
Engineering Manager
Engineering
The Engineering Manager role based in Adelaide oversees engineering teams, focusing on delivering high-quality software products. This position involves guiding team members through clear expectations, regular feedback, and development plans to foster growth and maintain a healthy team culture. The manager works closely with product and design teams to translate goals into actionable plans and ensure consistent delivery of features, improvements, and maintenance tasks, all while balancing technical health and operational responsibilities such as on-call practices and incident reviews.
- Healthtech
Splose
Sydney
Head of Customer
Customer Success && Support
The Head of Customer in Sydney manages the customer success function, focusing on nurturing client relationships and ensuring a high level of customer satisfaction. This leadership role coordinates with cross-functional teams to improve service delivery and support business retention and growth.
- Healthtech
Related roles
Mable
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Customer Support Specialist
Customer Support
The Customer Support Specialist role in Sydney serves as a key contact for users of the Mable platform, assisting a diverse client base including people with disabilities and older Australians. The specialist handles inquiries, solves problems, and enhances the customer journey by creating smooth and supportive interactions. The position works closely with various stakeholders to maintain high engagement and customer satisfaction.
- Healthtech
Mable
Sydney
Customer Support Specialist
Customer Support
Based in Sydney, the Customer Support Specialist will support older individuals in managing their aged care services. Collaborating with clinical and customer support teams, they will guide customers through their care plans, ensuring a personable and high-quality experience. The role requires flexibility to work scheduled shifts within extended weekday hours to maintain service continuity.
- Healthtech
Archa
Melbourne
Customer Support Specialist
Customer Support
The Customer Support Specialist role involves onboarding new customers, addressing their issues, and providing feedback to improve a fast-evolving fintech product. This entry-level position offers the chance to make a tangible difference in how businesses manage spending by delivering a strong customer experience. Daily tasks include direct communication with customers and collaboration with internal teams to resolve challenges.
- Fintech