Customer Support Specialist
- Department
- Customer Support
- Location
- Sydney
- Workplace
- On-site
Based in Sydney, the Customer Support Specialist will support older individuals in managing their aged care services. Collaborating with clinical and customer support teams, they will guide customers through their care plans, ensuring a personable and high-quality experience. The role requires flexibility to work scheduled shifts within extended weekday hours to maintain service continuity.
More at Mable
Mable
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As a Business and Process Analyst located in Sydney, you will lead requirements gathering and support delivery planning for initiatives aimed at improving aged care services. This role involves analyzing business processes, working with stakeholders to prioritize improvements, and helping to implement changes that empower older Australians to live independently.
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Customer Support Specialist
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The Customer Support Specialist role in Sydney serves as a key contact for users of the Mable platform, assisting a diverse client base including people with disabilities and older Australians. The specialist handles inquiries, solves problems, and enhances the customer journey by creating smooth and supportive interactions. The position works closely with various stakeholders to maintain high engagement and customer satisfaction.
- Healthtech
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