Customer Success Engineer
- Department
- Customer Success
- Location
- Sydney
Based in Sydney, the Customer Success Engineer works closely with utilities and infrastructure owners worldwide to implement and optimize digital grid models that simulate extreme weather impacts. Day to day, they help build and refine these network models, enable customer teams through training and hands-on support, and provide ongoing technical guidance to ensure customers successfully adopt the platform's capabilities in their operations. By collaborating directly with engineers on-site and remotely, they drive the integration of the software into customers’ workflows and identify new opportunities for expanded use across different infrastructure challenges.
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