Round Zero

Related roles

Varicon

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In Melbourne, the Customer Success Manager will focus on supporting civil contractors in the construction technology sector. The day-to-day involves helping clients manage project costs and utilize connected construction tools to enhance operational efficiency. This position requires working with customers to understand their challenges and deliver tailored solutions.

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Sydney Quantum Computing (SQC)

Customer Success Manager

Customer Success

As a Customer Success Manager for Paradox within a larger AI-powered talent acquisition suite, this role focuses on engaging directly with clients primarily in the APAC region. The manager guides customers through the adoption of a conversational AI platform designed to enhance candidate experiences in high-volume hiring industries. Daily tasks include acting as the main point of contact, developing tailored success plans based on business goals, driving feature adoption, and delivering ongoing support to maximize value from the AI-driven hiring solutions.

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Fortiro

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Senior Customer Success Manager

Customer Success

As a Senior Customer Success Manager based in Sydney, you will manage the company’s most complex and highest-value enterprise accounts, acting as a trusted advisor to senior stakeholders. The role involves building deep knowledge of customer goals and success metrics, developing clear success plans, and ensuring ongoing adoption and value realization of the platform. You'll engage regularly with operational and executive teams, proactively monitor customer health to mitigate risks or identify growth opportunities, and coordinate with Sales, Product, and Engineering teams to support renewals and expansions. This position also includes mentoring other team members and establishing best practices within the Customer Success team.

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