Support Coordinator
- Location
- Sydney
- Workplace
- On-site
This position as a Support Coordinator acts as the primary contact for members requiring assistance related to mental health, wellbeing, and physical safety. The role involves managing and coordinating emergency and non-emergency cases using specialized communication tools, collaborating with nurses and psychologists for case escalation, and occasionally interacting with external parties. Working on a rotating 24/7 roster, the coordinator ensures members receive prompt, appropriate support while contributing input to improve operational procedures.
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