Round Zero

Senior Customer Value Architect

Department
Customer Success
Location
Sydney
Workplace
On-site
Seniority
Senior

The Senior Customer Value Architect at Neara in Sydney leads the overall success of strategic enterprise accounts by managing delivery, adoption, and value realization of advanced AI-driven digital twin solutions for electricity grids. This role requires deep understanding of clients’ operational challenges and risk management processes to configure and embed the platform effectively. The architect directs complex project delivery, drives organization-wide adoption, defines business cases, and acts as a trusted advisor to customer leadership to ensure measurable business outcomes and growth.

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