Round Zero

Relationship Manager

Department
Sales

As a Relationship Manager, the primary responsibility is to manage direct customer applications, guiding clients from initial enquiry to settlement. This involves developing expertise in financial products and loan structures, engaging customers proactively to educate and convert them, and maintaining customer pipelines across different channels. The role requires persistence in follow-up, effective communication about loan scenarios, and nurturing long-term customer relationships. Collaboration with management and other teams is essential to ensure smooth operational processes and high-quality service delivery.

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