Account Manager, Client Services
- Department
- GTM
- Location
- Remote
- Workplace
- Remote
This role focuses on managing relationships with existing client groups primarily in Texas, serving as their main contact to ensure satisfaction and encourage contract renewals. The Account Manager attends client meetings, supports enrollment processes, and leads negotiation discussions to balance client needs with business goals. They proactively resolve potential issues by collaborating with internal teams to ensure smooth service delivery and high retention rates.
More at Sidecar Health
Sidecar Health
Remote
Operations Training Specialist, Claims
The Operations Training Specialist focuses on the full lifecycle of training for Sidecar Health's operations teams, primarily within Claims. They create and deliver onboarding programs, develop training materials, and coordinate logistics to prepare new hires for independent work. The specialist collaborates with multiple departments to update content as processes evolve, builds a reusable training library, and manages knowledge within the company's systems to enhance workforce readiness and performance.
- Fintech
Sidecar Health
Remote
Senior Software Development Engineer in Test
This remote Senior Software Development Engineer in Test works within the Member Experience engineering team to establish automation frameworks and develop regression suites that maintain product quality. The role involves embedding with product teams to ensure quality practices are integrated early in development, focusing on user-facing healthcare products such as care finding, benefit understanding, claim submission, and health plan management. The engineer also explores AI-assisted testing innovations like intelligent test generation and self-healing suites to enhance test automation effectiveness.
- Fintech
Sidecar Health
Remote
Senior Software Engineer, Full Stack (Member Experience)
The Senior Software Engineer - Full Stack on the Member Experience team works on all layers of the product that members use daily to access healthcare services, understand benefits, file claims, and manage plans. This role takes ownership from backend APIs through frontend interfaces, collaborating with product and design teams to deliver features that improve healthcare accessibility. Engineers use TypeScript heavily and integrate AI tools and large language model APIs to enhance member experiences. The position involves running deployments using GitHub Actions and Vercel and requires maintaining high standards of code quality and testing.
- Fintech
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