Onboarding Partner
- Department
- Onboarding Partner
Onboarding Partners conduct initial assessments and onboard new customers to the HomeMade platform, supporting older individuals in managing their care services independently at home. They collaborate with clinical and customer support teams to deliver personalized care plans that enhance client autonomy and safety.
More at Mable
Mable
Sydney
Business and Process Analyst
Project Management
As a Business and Process Analyst located in Sydney, you will lead requirements gathering and support delivery planning for initiatives aimed at improving aged care services. This role involves analyzing business processes, working with stakeholders to prioritize improvements, and helping to implement changes that empower older Australians to live independently.
- Healthtech
Mable
CRM Specialist - Engagement and Adoption
Engagement & Retention
The CRM Specialist in Engagement and Adoption is responsible for creating and optimizing automated customer lifecycle journeys to enhance engagement, growth, and retention. They utilize customer data and behavioral triggers to deliver personalized communications across multiple channels. This role collaborates with Product, Marketing, and Data teams to measure and improve customer journey effectiveness.
- Healthtech
Mable
Customer Benefits & Loyalty Manager
Engagement & Retention
The Customer Benefits & Loyalty Manager role centers on developing and managing programs to enhance customer retention and satisfaction across the company's healthtech platforms. Working closely with marketing, customer service, and product teams, this position aims to create value-added benefits and loyalty initiatives that improve overall customer experience.
- Healthtech
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