Collections Specialist
- Department
- Customer Support
- Location
- Remote
As a Collections Specialist based in the United States, you will manage outbound and inbound contacts with customers to resolve overdue accounts. The role focuses on negotiating payment arrangements or settlements while providing a helpful and respectful customer experience and working with escalation as needed. You collaborate with team leads and utilize collections platforms and digital tools to meet performance goals.
More at InDebted
InDebted
Remote
Client Solutions Manager
Client Solutions
The Client Solutions Manager in the United States manages a portfolio of three or more clients, focusing on client satisfaction, revenue growth, and retention within the collections and financial services industry. They collaborate with senior stakeholders to drive cross-selling and upselling opportunities, lead onboarding for new clients, and handle escalations. The role requires strong financial management skills and the ability to implement strategic solutions that enhance client value.
- Fintech
InDebted
Sydney
Executive Assistant and Office Manager
Operations
In Sydney, the Executive Assistant and Office Manager supports the CEO and the Executive Leadership Team by managing complex, multi-time-zone calendars, coordinating travel arrangements, and organizing leadership and board meetings. The role also involves overseeing daily office operations to maintain an efficient and welcoming work environment, handling vendor relations and facilities management, and implementing AI tools to streamline executive and office tasks.
- Fintech
InDebted
Sydney
Product Lead
Research & Development
The Product Lead based in Sydney drives the development of intelligent collections software that integrates AI agents to automate customer communications and compliance checks. This senior role involves shaping product strategy in collaboration with leadership and leading a small cross-functional team through rapid prototyping and delivery cycles. The lead balances innovation with regulatory requirements and coordinates with sales, operations, and marketing to align product launches with business objectives.
- Fintech
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