Technical Support Engineer (GPU Clusters)

AML Investigator III

Banking and Risk Operations

The AML Investigator III works within the Banking and Risk Operations team, focusing on anti-money laundering activities. This role involves analyzing financial data and transaction patterns to identify and investigate suspicious activities that may indicate money laundering or related financial crimes. The investigator collaborates with compliance teams and uses regulatory frameworks to ensure thorough reviews and accurate reporting, supporting the organization's risk management efforts.

Communications Manager, Claude Platform

Communications

The Communications Manager for the Claude Platform is responsible for developing and executing communication strategies related to the platform. This role involves creating messaging, managing public relations efforts, and working with product and engineering teams to align communications with platform developments.

Frontend Engineer - Design Systems

Engineering

The Frontend Engineer focused on Design Systems works remotely to build and maintain scalable user interface components. They collaborate with design and engineering teams to create consistent visual and interaction patterns, improving development efficiency and product quality. The role involves coding, reviewing, and evolving design frameworks.

Customer Success Engineer

Customer Success

Based in Sydney, the Customer Success Engineer works closely with utilities and infrastructure owners worldwide to implement and optimize digital grid models that simulate extreme weather impacts. Day to day, they help build and refine these network models, enable customer teams through training and hands-on support, and provide ongoing technical guidance to ensure customers successfully adopt the platform's capabilities in their operations. By collaborating directly with engineers on-site and remotely, they drive the integration of the software into customers’ workflows and identify new opportunities for expanded use across different infrastructure challenges.

• Quantum

Database Support Engineer

Support

The Database Support Engineer, working remotely but based in North or South American time zones, provides advanced technical assistance to developers using the Postgres-based platform. They will troubleshoot complex issues across various services, including databases, authentication, storage, and serverless functions. Collaborating closely with engineering teams, they diagnose problems, propose solutions, and help improve product quality and user experience. The role requires deep expertise in PostgreSQL, performance optimization, and cloud environments, along with strong communication skills to assist customers effectively.

• SaaS

Database Support Engineer

Support

This role involves providing advanced support and guidance for a developer platform based on PostgreSQL. The engineer will troubleshoot complex technical issues involving databases, authentication, storage, realtime services, edge functions, and client libraries. They will work remotely within EMEA time zones, collaborating with customers and engineering teams to improve product reliability and developer experience through effective problem resolution, bug reproduction, and delivering well-informed advice to optimize workloads. The role also includes mentorship responsibilities and contribution to improving documentation and tooling.

• SaaS