Support Engineer

Commercial Specialist

GTM

This Melbourne-based Commercial Specialist role focuses on assisting in commercial operations and strategic planning within the local market. The position requires coordination with internal departments to enhance commercial effectiveness and customer outreach.

Data Analyst - Growth & Marketing

Engineering

The Data Analyst - Growth Marketing role, available in Melbourne or Sydney, focuses on analyzing data to support marketing growth initiatives. The person in this position will work closely with marketing and engineering teams to interpret data trends and help optimize campaigns that drive user acquisition and engagement.

Design Quality Engineer

Legal, Regulatory & Compliance

The Design Quality Engineer role, located in Sydney or Melbourne, involves ensuring that product designs meet rigorous quality standards and regulatory requirements. This position collaborates with cross-functional teams across legal, regulatory, and compliance departments to monitor and improve design processes.

Support Engineer

Customer Experience

Support Engineers located in Melbourne and Sydney address customer inquiries and technical problems related to healthcare technology products. They ensure smooth operational support by liaising between customers and technical teams, helping maintain service quality and user satisfaction.

• Healthtech

Senior Application Support Engineer

Frontend and Hardware

As a Senior Application Support Engineer, you will lead efforts to maintain high availability and excellent service delivery for Zeller’s business banking and payment products. You will work closely with product engineering teams to support software, infrastructure, and customer experiences used by over 85,000 businesses. The role focuses on ensuring reliable operations within a high-growth fintech setting in Melbourne.

• Fintech

Senior Customer Support Engineer (L3)

Customer

The Senior Customer Support Engineer (L3) in Melbourne troubleshoots and resolves advanced technical issues escalated beyond standard support capabilities. Responsibilities include performing in-depth analyses of logs, API interactions, data patterns, and configurations to identify root causes and separate configuration or integration problems from product defects. The engineer applies approved fixes, develops workarounds, advises customers on best practices for platform use, and serves as the technical escalation point to limit Engineering escalations to critical product issues. Additionally, this role contributes to product improvements, documentation, and customer adoption of technical solutions.

• Fintech
• SaaS