Round Zero

Support Engineer

Department
Support
Location
Remote
Workplace
Remote

In this role as a Support Engineer, you will provide developer assistance focusing on technical and account-related queries, handling support cases efficiently from a remote location. The position includes prioritizing and triaging developer issues, engaging with online community discussions, reproducing bugs, and working closely with engineering teams to improve product quality. Shift coverage primarily targets weekends during specific UTC hours, suitable for candidates based in the Americas, ensuring continuity of support services internationally.

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More at Supabase

Supabase

Remote

Cloud Platform Engineer

Engineering

As a Cloud Platform Engineer, you will develop and manage cloud governance and platform engineering solutions across AWS and GCP environments. Responsibilities include designing identity and access management frameworks, building reusable infrastructure components using Infrastructure as Code, enabling self-service for engineering teams, and maintaining security and operational systems like secrets management and network primitives. You will combine software engineering and operations expertise to own and improve critical cloud infrastructure services.

  • SaaS

Supabase

Remote

Customer Solution Architect

Customer

A Customer Solutions Architect (CSA) at Supabase partners with diverse clients ranging from startups to established companies to understand their technical and business needs. You design tailored solutions using Supabase's integrated backend services, lead proof-of-value projects, and support customers throughout their adoption journey. The role requires close collaboration with customers to address challenges, optimize platform use, and advocate internally for customer needs, ensuring successful implementation and scalable growth.

  • SaaS

Supabase

Remote

Customer Solution Architect, Team Lead

Customer

The Customer Solutions Architect Team Lead at Supabase manages and mentors a team of CSAs who serve high-value customers primarily on the East Coast Americas region. You oversee technical discovery, proof-of-value onboarding, and customer success activities, ensuring your team delivers consistent outcomes. This leadership role includes developing best practices, coordinating with Sales and Product teams, and directly engaging with key customers on complex issues. You are responsible for growing team capability and driving customer adoption and expansion across the platform.

  • SaaS

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