Support Engineer
- Department
- Support
- Location
- Remote
- Workplace
- Remote
Support Engineers at Supabase provide comprehensive developer support across a range of topics including technical issues, billing inquiries, and implementation guidance. The role requires timely case triage, escalating complex matters appropriately, monitoring feedback forums, and enhancing support processes through tooling and test case development. Engineers work closely with product and growth teams to minimize resolution times and enhance user experience, operating remotely across various time zones with a focus on APAC coverage.
More at Supabase
Supabase
Remote
AI Platform Engineer
Engineering
The AI Platform Engineer develops and maintains the core infrastructure that powers Supabase's internal AI systems. This includes building an event-driven queue, a flexible runtime for different AI models, and mechanisms to ensure the reliability and safety of AI agents across the company. The engineer is responsible for implementing governance controls that restrict agent capabilities according to risk classifications and ensuring full auditability of all AI operations.
- SaaS
Supabase
Remote
Cloud Platform Engineer
Engineering
As a Cloud Platform Engineer, you will develop and manage cloud governance and platform engineering solutions across AWS and GCP environments. Responsibilities include designing identity and access management frameworks, building reusable infrastructure components using Infrastructure as Code, enabling self-service for engineering teams, and maintaining security and operational systems like secrets management and network primitives. You will combine software engineering and operations expertise to own and improve critical cloud infrastructure services.
- SaaS
Supabase
Remote
Customer Solution Architect
Customer
A Customer Solutions Architect (CSA) at Supabase partners with diverse clients ranging from startups to established companies to understand their technical and business needs. You design tailored solutions using Supabase's integrated backend services, lead proof-of-value projects, and support customers throughout their adoption journey. The role requires close collaboration with customers to address challenges, optimize platform use, and advocate internally for customer needs, ensuring successful implementation and scalable growth.
- SaaS
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