Round Zero

Junior Implementation Specialist

Department
Account Management
Location
Sydney
Workplace
On-site
Seniority
Junior
Skills
  • implementation
  • customer onboarding

The Junior Implementation Specialist manages the final stages of the sales process by guiding new merchants through the onboarding and setup of Zeller's payment and business banking solutions. They provide expert knowledge on products to ensure a smooth integration experience that meets client needs. This role involves regular communication with customers both remotely and in person, troubleshooting issues in real time, and helping to streamline the implementation process to accelerate the time until first transaction, while also collecting feedback to inform product improvements.

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The mid-market Account Executive in Melbourne is responsible for working closely with small and medium-sized enterprises to identify their financial needs and provide appropriate payment and banking solutions. This involves direct client engagement to build strong relationships, problem-solving to customize offers, and executing sales strategies to expand Zeller's market presence. The role requires adaptability and entrepreneurial spirit to develop processes while managing sales activities in a dynamic environment.

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Serving as a mid-market Account Executive in Brisbane, the role entails meeting business owners face-to-face to understand their unique challenges and presenting Zeller’s financial products as solutions to optimize cash flow. The role emphasizes relationship-building over hard selling and involves actively developing pipelines and partnerships to enhance Zeller's position among Australian SMEs. It requires initiative, resilience, and a practical approach to sales.

  • Fintech

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