Head of Customer Success
- Department
- Customer Success
- Location
- Remote
- Workplace
- Remote
- Employment
- Full-time
- Seniority
- Head
- Salary
- 130,000–150,000 CAD per year
Reporting remotely from Canada, the Head of Customer Success for North America oversees the customer success function to ensure clients achieve their desired outcomes with the company's digital health solutions. Responsibilities include leading customer success teams, developing retention and engagement strategies, and collaborating with internal stakeholders to incorporate customer feedback into product development and service improvements.
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