Customer Service Team Lead

Account Executive

Sales

Based in Melbourne, the Account Executive supports Australian small and medium businesses by helping them manage cash flow, optimize trade terms, and select appropriate financial services. The role involves direct client interaction to understand business challenges and recommend suitable solutions.

Associate DevSecOps Engineer

Infrastructure and Security

The Associate DevSecOps Engineer in Sydney is responsible for integrating security practices into the software development lifecycle. The role requires working with infrastructure and security teams to build secure systems, support small to medium enterprises with financial technology solutions, and enhance operational efficiency.

Business Analyst

Engineering

A Business Analyst in Sydney works within the engineering department to analyze and optimize business processes for small and medium enterprises. This role involves gathering and interpreting data related to cash flow management, trade terms, and financial product selection. Collaborating with cross-functional teams, the analyst helps identify improvements that streamline operations and enhance financial decision-making for clients.

Customer Service Specialist

Customer Service

In Sydney, the Customer Service Specialist addresses inquiries and resolves issues for customers of a furniture brand. The role demands clear communication and problem-solving skills to enhance customer satisfaction and support the company’s goal of delivering innovative home products.

• Consumer
• E-commerce

Customer Experience Specialist (Voice Team)

Customer Experience

As a Customer Experience Specialist on the Voice Team in Melbourne, you will handle inbound calls and emails, delivering prompt and clear support to customers regarding energy products. Your responsibilities include educating customers on product usage, resolving urgent issues such as power outages, and collaborating with internal teams to ensure a smooth customer journey. This role requires working flexible shifts from Monday to Saturday and supporting continuous improvements in customer service processes.

• Fintech

Customer Insights Partner

The Customer Insights Partner works closely with senior leaders of large enterprise clients to transform workforce health, safety, and wellbeing data into valuable insights. Managing about 40 accounts, this role involves analyzing data, preparing evidence-based reports, and engaging with stakeholders such as HR, finance, and executive teams. The position also identifies opportunities for further collaboration and supports the sales team in expanding client relationships. Leveraging strong analytical skills and experience working with senior executives, you will help clients understand and act on their wellbeing data.

• Healthtech
• Impact