Customer Onboarding Manager
- Department
- GTM
- Location
- Sydney
- Workplace
- On-site
- Employment
- Full-time
- Perks
This Customer Onboarding Manager role focuses on delivering seamless onboarding experiences for new customers of a global tech company. Responsibilities include project managing implementations, collaborating with sales and product teams, facilitating training, and acting as the main contact through go-live. The role emphasizes communication, problem solving, and use of data and AI tools to optimize adoption. It is located in Sydney.
More at SafetyCulture
SafetyCulture
Sydney
Account Executive
GTM
The Account Executive role based in Sydney involves leading complex sales cycles primarily in enterprise SaaS markets. The person will engage with executive-level stakeholders, develop strategic relationships within accounts, and manage both large and smaller fast-moving deals. The role requires adaptability, curiosity, and the ability to uncover and capitalize on opportunities that help grow the company’s presence. The Account Executive will play a key part in evolving sales approaches and expanding footprints within existing customer bases.
SafetyCulture
Remote
Account Executive - LATAM
GTM
This Remote Account Executive role focuses on developing new business and expanding existing customer relationships across the Latin American market. The position requires full ownership of the sales process from prospecting to closing while identifying expansion potential within existing accounts. Key responsibilities include engaging cross-functional decision-makers, delivering tailored product presentations, and providing insights on emerging technologies like AI. The Executive works closely with various go-to-market teams to foster a cohesive customer experience and achieve revenue targets within the LATAM region.
SafetyCulture
Sydney
Business Development Representative
GTM
As a Business Development Representative in Sydney, you will be the initial point of contact for potential clients interested in the company’s products. Your day-to-day involves reaching out to prospects via phone, email, and other channels to understand their challenges and determine how solutions can support them. You will qualify leads, build relationships, and collaborate with sales and marketing teams to optimize outreach and generate opportunities for account executives.
Related roles
Heidi Health
Sydney, Melbourne
Head of Customer Education
GTM
The Head of Customer Education oversees the development and execution of customer education strategies in Melbourne and Sydney. This role focuses on creating effective learning programs to enhance user onboarding and product adoption, working closely with cross-functional teams to support customer success.
Heidi
Sydney, Melbourne
Head of Customer Education
GTM
The Head of Customer Education oversees the development and execution of customer education strategies in Melbourne and Sydney. This role focuses on creating effective learning programs to enhance user onboarding and product adoption, working closely with cross-functional teams to support customer success.
- Healthtech
Fortiro
Sydney
Senior Customer Success Manager
Customer
As a Senior Customer Success Manager based in Sydney, you will manage the company’s most complex and highest-value enterprise accounts, acting as a trusted advisor to senior stakeholders. The role involves building deep knowledge of customer goals and success metrics, developing clear success plans, and ensuring ongoing adoption and value realization of the platform. You'll engage regularly with operational and executive teams, proactively monitor customer health to mitigate risks or identify growth opportunities, and coordinate with Sales, Product, and Engineering teams to support renewals and expansions. This position also includes mentoring other team members and establishing best practices within the Customer Success team.
- Fintech
- SaaS