Technical Escalations Engineer II
- Department
- Support Engineering
The Technical Escalations Engineer II focuses on resolving complex technical issues escalated from support channels. They collaborate with product and engineering teams to diagnose and fix problems impacting customers, ensuring timely resolution and contributing to continuous improvement of support processes and technical documentation.
More at Mach9
Mach9
Remote
AML Investigator III
Banking and Risk Operations
The AML Investigator III works within the Banking and Risk Operations team, focusing on anti-money laundering activities. This role involves analyzing financial data and transaction patterns to identify and investigate suspicious activities that may indicate money laundering or related financial crimes. The investigator collaborates with compliance teams and uses regulatory frameworks to ensure thorough reviews and accurate reporting, supporting the organization's risk management efforts.
Mach9
Communications Manager, Claude Platform
Communications
The Communications Manager for the Claude Platform is responsible for developing and executing communication strategies related to the platform. This role involves creating messaging, managing public relations efforts, and working with product and engineering teams to align communications with platform developments.
Mach9
Remote
Frontend Engineer - Design Systems
Engineering
The Frontend Engineer focused on Design Systems works remotely to build and maintain scalable user interface components. They collaborate with design and engineering teams to create consistent visual and interaction patterns, improving development efficiency and product quality. The role involves coding, reviewing, and evolving design frameworks.
Related roles
Sydney Quantum Computing (SQC)
Senior Technical Support Engineer
Engineering
The Senior Technical Support Engineer in a hybrid setting focuses on resolving complex technical issues escalated from lower support levels for federal customers. They perform advanced troubleshooting, root cause analysis, and collaborate with engineering and product teams to address defects and enhance products. This role demands strong communication, judgment in compliance-sensitive environments, and a commitment to customer success and operational discipline.
- Quantum
Sydney Quantum Computing (SQC)
Technical Solutions Architect II - Data Engineer
Engineering
The Technical Solutions Architect II - Data Engineer works within WWT's AI & Data Solutions team, focusing on pre-sales engagements to help clients move from AI interest to impact. Responsibilities include leading workshops, discovery sessions, and architecture reviews, concentrating on data readiness and AI-capable data architectures. The role translates technical data engineering expertise into clear business value and supports sales through technical guidance.
- Quantum
Sydney Quantum Computing (SQC)
Technical Solutions Architect II - Data Engineer
Engineering
This Technical Solutions Architect II - Data Engineer role at WWT involves leading customer pre-sales interactions by applying deep data engineering expertise. The professional conducts workshops and architecture reviews to assess and improve clients' data strategy and readiness for AI solutions. The position acts as a bridge between complex technical concepts and actionable business decisions, advancing engagement opportunities throughout the sales cycle.
- Quantum