Round Zero

Technical Account Management Leader

Department
Technical Account Management
Location
Remote
Workplace
Remote

The Technical Account Management (TAM) Leader oversees the performance and strategic direction of the TAM team, managing coverage for named and partner accounts. This includes hiring and developing TAMs, maintaining technical quality standards, reviewing account assignments, and ensuring effective technical partnerships. The leader balances direct accountability for key accounts with coaching team members to scale proactive, relationship-driven support and manages escalation processes across the portfolio.

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